FAQ AppSumo
All questions related to Bestever AI
AppSumo tiers are special lifetime deals. You pay once and get lifetime access to that tier, including all future updates. Our website plans are monthly subscriptions, structured differently. Same product, just a different format.
Yes 🎉 AppSumo users will continue to get updates and improvements. Some enterprise-only features (like white-label or custom API) may remain separate, but product-level improvements and new models are included.
Credits apply only to video generation.
- Roughly ~12.5 credits for a 10s video, ~25 credits for a 30s video.
- Credits renew monthly and unused ones don’t roll over.
- Reports, competitor analysis, and image generations don’t use credits (except Tier 1, capped at 100 images).
Starting from Tier 2.
- Tier 2 → 200 credits/month
- Tier 3 → 400 credits/month
- Higher tiers → more credits
- Tier 1 → images only (up to 100 per month)
Right now, credits reset monthly and there aren’t one-time top-ups. We’re working on adding top-ups soon.
Competitor slots are fixed in Tiers 1 & 2. That means once you add a competitor, the slot is filled and doesn’t reset monthly, even if you delete it. The upside is you get continuous analysis on the ones you add.
- Tier 1 = 4 competitors
- Tier 2 = 20 competitors
- Tier 3+ = unlimited competitors (so you can add/remove freely)
Tier 1 & 2 = fixed slots. Once you add them, they stay.
Tier 3+ = unlimited slots, so you can add/remove as much as you need.
- Tier 1 = 4 competitors
- Tier 2 = 20 competitors
- Tier 3+ = unlimited competitors (so you can add/remove freely)
- Tier 1 = 4 brands
- Tier 2 = 20 brands
- Tier 3+ = unlimited
You can update brands’ personas anytime under Brands → Manage Personas.
Right now we integrate with Meta (Facebook + Instagram) and LinkedIn.
Google Ads will be revisited toward the end of Q4, but no fixed release date yet. YouTube and TikTok are on the radar, but not live yet.
Not yet. For now we focus on Meta & LinkedIn. We do support custom API integrations as part of enterprise solutions if you are interested.
Not yet. Ad launches still happen directly inside Meta/LinkedIn so you stay in control. We’re exploring export options.
We don’t have a full public roadmap, but here are our current priorities:
- Higher-quality video generation
- Bulk ad generation (10+ variations at once)
- Catalog video ads
- Collaboration tools (team seats, workspaces)
- Easier project organization (naming graphics/videos, etc.)
- Custom font uploads
Yes! Not as a standalone feature, but if you upload a product image, the AI can “animate” it by placing it in a motion scene or lifestyle setting.
Yes, you can upload your own product images to use in generations. Although some models (like GPT-Image-1) tend to “recreate” products instead of using them directly, which may alter the text or shape of your product, so we recommend using Flux Kontext model for tighter brand control and manually adding text and your logo in our Canvas editor.
You can totally upload your own images/photos and logos to use in generations. Although some models can still alter or “recreate” logos instead of using them directly, for tighter brand control we recommend for now to manually add your logo in the editor after the asset is generated.
This is a limitation of some models and can still happen outside of our optimization. A good workaround for now is to generate the creative without a logo and then add your real logo in our Canvas editor.
Normally yes, each new scene generation charges credits, but if your generation is clearly buggy, and you have to regenerate just to get the same scene right, send us your storyboard link at support@bestever.ai and we’ll review your case and refund the credits.
No, auto-captioning isn’t supported today.
Not yet. Right now you can choose from different voices in our library. We’re working to improve the pacing internally, but finer controls are planned.
Catalog ads are on the roadmap. Carousel-style outputs for organic posts are in our discussions, but not scoped yet.
At the moment you can only sign up with Google or Facebook. We realize these forms are limited and are working on releasing Email + password login for more flexibility.
Not directly in-app right now. If you need help with your login setup, email us at support@bestever.ai and we’ll help sort it out.
Currently, you can share reports and generations via shareable links that are publicly available to your teammates (and even clients). We’re also working on allowing team seats for more flexibility across teams.
No. While a lot of our examples show e-commerce, Bestever works across industries, SaaS, B2B, educational platforms and courses, agencies, and service providers too.
Absolutely 🎉 Although our platform is optimized primarily for ads content, many users repurpose creatives for organic social posts and other use cases.
No. Today we only analyze ads from your Ads Manager on Facebook and LinkedIn or the Facebook Ads Library.
Bestever is primarily optimized for English today. Hebrew text/voices aren’t supported yet, but some more common languages like Spanish can work. Multilingual support is on our radar as we grow.
Not yet. The editor includes built-in fonts, and custom font uploads are on the roadmap.
Yes! For now you can paste your online shop URL and we’ll fetch what we can. You can also add product page URLs or add products manually. Catalog sync is in the works.
Custom branded/exportable reports are offered as a part of enterprise solutions today.
It’s live data. We pull competitor ads directly when you add them or when you change your analysis timeframe. So you’re seeing the most recent ads available, not waiting on a delayed database refresh.
Yes. You can analyze visuals and ad copy, and even ask the Research Analyst to focus specifically on text.
Yes — you can use competitor ads as style references in Composer and adapt them to your brand.
Absolutely! Tiers 3 and higher include unlimited competitors and brands, making it easy to manage multiple clients, supporting competitive research, reports, and content generation.
Yes, but only as part of enterprise solutions. If you are interested, please reach out to us at hello@bestever.ai
White-label is available as an enterprise solution. If that’s of interest, just reach out to us at hello@bestever.ai
